Overview

The authoritative guide to e-mail management and electronic retention.

"All companies rely on e-mail as a critical business tool, but few have considered the policies and systems necessary to safeguard their interests. Important information including transaction details, trade secrets, and confidential documents contained within messages are business assets with serious legal and financial implications. If an organization is to be safe, it needs a practical system for handling everything that comes into—and leaves—its computers. A toolkit for protecting any company’s electronic capital, E-Mail Rules shows how to:

* Use technology, policy, and employee training to minimize the loss of data

* Create enterprise-wide retention rules for the saving and disposal of messages

* Gain control of transmission and ensure a secure electronic environment

* Develop strategies for related technologies like instant messaging, list serves, and online chat

E-Mail Rules shows readers how to maximize the effectiveness of their organizations’ e-mail systems, and put an end to lost or compromised information."

About the Authors

Nancy Flynn (Columbus, OH) is the author of <i>The ePolicy Handbook</i> (0-8144-7091-2) and Writing Effective E-Mail Randolph Kahn, Esq. (Highland Park, IL) is an internationally recognized expert on the legal, risk management, and policy issues of information management.