Overview

All the tools and tactics trainers need to lead effective team-building sessions.

"Of all the challenges faced by organizations today, team-building ranks as one of the biggest--and most critical. With organizations increasingly dependent on high-performance teams for virtually every imaginable activity, teamwork has become a major business strategy--and getting teams to work an absolute necessity.

The Team-Building Workshop was written specifically to help readers design and lead a two-day team-building workshop that achieves measurable results. Using the six-step team-building process and wealth of ready-to-use training materials, readers will be able to:

* Recognize when team building is the right solution

* Generate true commitment to team building

* Handle resistance to team building

* Accurately assess the team's needs

* Cure dysfunctional teams, resolve team conflict, and rebuild team trust

* Use team building to improve productivity, quality, and customer satisfaction."

About the Author

Vivette Payne (Chicago, IL) is a consultant and writer who specializes in organization, team, and personal development. She is the author of First-Level Leadership: Supervising in the New Organization and serves as an advisory editor for the American Management Association.